Getting started

This documentation is designed to help you understand the capabilities of Tidio OpenAPI, Webhooks, and Widget SDK and how to use them effectively.

You will find detailed information on the available endpoints, including the expected input and output formats, and examples of using the API in different programming languages.

Please note that this is a beta version of our API documentation and some information may be subject to change. We are constantly working to improve and expand the capabilities of our API, and we appreciate any feedback you may have to help us in that effort.


Allows to create backend connections between the Tidio application, and other 3rd parties. The Tidio OpenAPI is designed with a focus on REST. It accepts JSON-encoded request bodies and returns JSON-encoded responses, standard HTTP response codes, authentication, and verbs.


Allows you to subscribe to some Tidio events and receive notifications on your endpoint URL when an event occurs.

Widget SDK (tidioChatAPI)

Collection of frontend scripts that force a certain behavior on the widget. To find out more please check the Widget SDK documentation.