Contact Properties
Contact Properties
Create a contact property and use it to track and store additional information about your contacts (e.g. company name, birthday, or even their favourite colour).
Defining contact properties
To create a new Contact Property, please go to the Settings > Contact Properties section in your Tidio admin panel.
Updating contact properties
The method is avaiable only for the latest widget version.
tidioChatApi.setContactProperties({
company_name: 'Tidio Ltd.',
favourite_feature: 'Chatbots',
});
You can update contact properties only after the Tidio Chat code is loaded.
Remember! Before updating a new parameter, you must to create a definition of contact property.
Updated about 2 months ago