OpenAPIWebhooksWidget SDK
API Reference

Ask Lyro to answer ticket

post
https://api.tidio.com/lyro/tickets

This API endpoint asks Lyro to answer a ticket based on the data provided. Responding can take up to 40 seconds. Currently, it only works for the first message in the ticket, which is why the request is limited to a single message.

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Body Params
string
required

ID of the ticket

string
required

Subject of the ticket

string
required

Email of the contact person

string
required

Name of the contact person

string
required

Email of the recipient

messages
array of objects
required
messages*
Responses

Updated 7 months ago

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Response
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Updated 7 months ago