OpenAPIWebhooksWidget SDK
API Reference

Reply to a ticket

post
https://api.tidio.com/tickets//reply

This endpoint allows you to add a reply message to an existing ticket, based on its unique ID. This can be either a message from an operator or from a contact (user).

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Path Params
integer
required

Ticket ID

Body Params
string
enum
required

Who replied

Allowed:
string
required

Message content

uuid

Operator id

string
enum

Determines visibility of message

Allowed:
Responses

Updated 7 months ago

Language
Credentials
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json; version=1

Updated 7 months ago