OpenAPIWebhooksWidget SDK
API Reference

Create ticket (as Contact)

post
https://api.tidio.com/tickets/as-contact

This API endpoint creates a ticket as Contact based on the data provided.

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Body Params
string
required

Email of contact person

string
required

Subject of ticket

string
required

First ticket message content

uuid | null

ID of assigned Department. When not provided, then the General department is assigned as default.

string | null

ID of custom channel to attach to given ticket.

tag_ids
array of integers | null

List of tag IDs to attach to the ticket.

tag_ids
custom_fields
array of objects | null

Custom field values to set on the ticket

custom_fields
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Updated about 1 month ago

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Updated about 1 month ago

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