Get ticket_message_details

get

https://taa.data.tidio.com/ticket_message_details

This endpoint provides you with the raw data for your ticket messages.

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Query Params

_unique_id

string

Technical field used as primary key of the model.

ticket_message_id

string

Unique identifier for each ticket message.

contact_id

string

Unique identifier for the contact.

ticket_id

string

Unique identifier for the ticket.

time_sent

string

Timestamp when the message was sent.

message_type

string

Type of the ticket message. Possible values: internal, public.

message_content

string

Content of the ticket message.

actor

string

Actor who sent the message. Possible values: 'Lyro AI Agent', 'visitor', 'worfklow' or 'agent'.

agent_id

string

Internal identifier for the agent handling the message. NULL if generated by AI or visitor.

_updated_at

string

Technical timestamp (UTC, NTZ)

select

string

Filtering Columns

order

string

Ordering

offset

string

Limiting and Pagination

limit

string

required

Defaults to 100

Maximum rows to return. Pre-filled with 100 to keep the request fast. The API applies no implicit limit -- an unbounded query against a large table exceeds the 25s statement timeout and returns 408, so raise this in steps and page rather than clearing it.

Headers

Range

string

Limiting and Pagination

Range-Unit

string

Defaults to items

Limiting and Pagination

Prefer

string

enum

Preference

Allowed:

Responses

206

Partial Content

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Response

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application/json

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