Authentication

Credentials are generated exactly as for the OpenAPI - see Authorization. Generate them in the Tidio Panel under Developer > OpenAPI.

Every request must carry both headers:

HeaderDescription
X-Tidio-Openapi-Client-IdApplication identifier, always begins with ci_
X-Tidio-Openapi-Client-SecretSecret key, always begins with cs_
curl "https://taa.data.tidio.com/ticket_details?limit=10" \
  -H "X-Tidio-Openapi-Client-Id: $TIDIO_CLIENT_ID" \
  -H "X-Tidio-Openapi-Client-Secret: $TIDIO_CLIENT_SECRET"

Unlike the OpenAPI, no Accept: application/json; version=1 header is required.


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